When you compare online fax services, it is only natural to compare TrustFax with eFax. While both sites offer similar features, there are differences that might help you choose one over the other.
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eFax
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Brand/logo
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Visit brand site
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Read review
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Rating
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Joint filing
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Filing for deceased
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Filing support
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Live support
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Professional audit
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W-2 importing
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1095 importing
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1098 importing
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1099 importing
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Competitor import
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Previous years' returns
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Multiple returns
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Form printing
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Tracking
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Extra services
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TrustFax offers a pricing plan that is $8.95 per month, providing you pay for it on a monthly plan. If you want to go with an annual plan, the cost goes down to $7.46 per month, with an annual payment of $89.50 per month. On the other hand, eFax charges $16.95 per month, with a setup fee of $10.00 for the initial month.
TrustFax allows you to send and receive 250 pages per month, while eFax allows you to receive 150 faxes a month without extra charges, as well as sending 150 faxes without additional fees. It is 10 cents per page after the initial limit is passed.
Both TrustFax and eFax allow you to use a local fax number with the option to have a toll-free number in your plan as well.
You know that customer service is important when it comes to making sure that your faxes are being sent and received. eFax offers 24 hour service, 7 days a week. However, TrustFax only has support from Monday through Friday, 8:00 am through 5:00 pm, Pacific Standard Time.
Both services are incredibly easy to use. There is no additional software needed for installation, and by simply accessing the internet, you’ll be able to send and receive your faxes whenever you want.
Both services also offer digitized signatures, which is extremely useful in both real estate and financial faxes. These signatures allow the faxes to be used as legal documents.
Naturally, both services allow for faxes to be transmitted from a variety of different devices, including smartphones and tablets. However, eFax has the added feature of providing users with a mobile app, allowing a smartphone to literally become a pocket office, sending and receiving faxes with complete ease.
While both TrustFax and eFax offer the same services, it appears that eFax might have a slight edge when it comes to additional features, including customer service availability. TrustFax, however, offers a lower price plan.
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