It’s always gratifying for us to report that a popular medical alert company received a new certification in their efforts to further improve their service. Well, this is the case with Medical Guardian, which was recently certified by the Central Station Alarm Association International.
The CSAA Five Diamond Central Station certification is awarded to those monitoring centers that are committed to attaining excellence in numerous fields. The criteria to such honor include: commitment to random inspections and quality standards, engagement to the highest levels of customer service, raising the industry standards and participating in CSAA activities, guaranteeing the decline of false alarms as well as improving job-related education and testing.
Handling emergency calls at the control center is a crucial point for every medical alert company, as life can depend on it. There is simply no room for error. The Five Diamond certification is an indicator for future customers about the company’s commitment towards a professional monitoring service. This is further proven by their other certifications from Underwriter Laboratories and the Department of Defense, not to mention the A+ from Better Business Bureau. By achieving this kind of high-level recognition, our current number one ranked medical alert company Medical Guardian shows that they care about their customers, and are determined to provide the best protection available.
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