Considering how important a medical alert service is for the safety of you or your loved one, you want to make sure that you get the one that answers your needs best. Medical Alert and Bay Alarm Medical share various similarities: they are both available 24/7 and can answer help requests in more than 100 languages. However, they are quite different from one another, especially when it comes to the variety of equipment provided and the number of accessories you can get separately.
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Medical Alert
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Bay Alarm Medical
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24/7/365 monitoring
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Medical monitoring
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2-way communication
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Fall detection
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Fire detection
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CO detection
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Activity monitoring
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Medication monitoring
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Established in 1977, Medical Alert is no newcomer to the medical alert system industry. The company’s strictly-trained care agents are spread throughout the U.S., working 24/7 (holidays included) from the various UL-certified monitoring centers Medical Alert owns. Recognizing that loneliness can damage an elderly person’s quality of life, this medical alert system provider even offers the option to call during non-emergency situations for a friendly chat.
Equipment-wise, Medical Alert is not the best provider out there. It does offer the industry’s standard in-home and on-the-go devices, but it lacks heavily in the accessories department. That being said, the standard pieces of equipment are quite reliable. The in-home station can optionally be connected via landline, and the on-the-go package comes with a free bracelet, necklace, pouch, and power adapter. What’s more, the setup is fairly simple: you just need to plug the device into the outlet, plug in the landline (if applicable), and test the service to ensure it’s working.
The price is not very user-friendly. Although there’s some flexibility since it’s possible to select between monthly, semiannual, and annual subscriptions, only the latter provides a somewhat competitive price, where the lowest is $18.09 per month for the in-home station and $32.04 per month for the mobile device.
With care agents available to answer distress calls 24/7 and a comprehensive list of device options, it’s no wonder why Bay Alarm Medical is one of the most popular medical alert systems on the market.
In addition to the industry’s standard devices to use indoors or outdoors, Bay Alarm Medical also offers an in-car medical alert system that automatically connects to the monitoring center if a car crash occurs. Moreover, there are plenty of accessories to choose from. Besides the usual suspects such as fall detection and mobile buttons, Bay Alarm Medical also offers lockboxes, wall buttons, and extra vials of life.
Pricing-wise, Bay Alarm Medical sticks to monthly subscriptions, so it’s easy for you to end your contract without heavy penalties. That being said, prices are quite competitive and there are various bundles available. The lowest price that you can get the in-home station for is $19.95 per month, which includes a free personal button. For the mobile medical alert system, the price goes up to $24.95 per month, and the device needs to be purchased separately, costing $79. Regardless of the plan you opt for, you can count on 30 days to test the product risk-free through the company’s money-back guarantee.
There’s no doubt that Medical Alert is a reliable medical alert system. It provides 24/7 monitoring, supports over 100 languages, and offers a flexible pricing plan and a 30-day money-back guarantee. However, when compared to Bay Alarm Medical, it’s hard not to see where Medical Alert falls flat. Not only does Bay Alarm Medical offer more types of alert systems, but it also comes with a wider accessory portfolio. Moreover, Bay Alarm Medical’s price is as competitive as Medical Alert’s without forcing you to commit to a yearly contract. While it’s true that Medical Alert doesn’t require a $79 investment for the mobile alert system, Bay Alarm Medical’s device would be paid for in less than a year, considering the price difference.
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