LifeLock vs Identity Guard Comparison

What makes good identity theft protection? Some would say that the most important thing is its technological capability, as the solution is going to need the power to monitor for a wide variety of the telltale signs of identity fraud. This is why it’s very tempting to choose identity theft protection powered by a well-known figure of the technology industry. In this comparison we have Symantec’s LifeLock going up against IBM-powered Identity Guard. Both services provide thorough credit monitoring and routine checks for suspicious transactions. When you have two big names like this, how do you decide between them?

LifeLock has the typically great customer service that Symantec users will already be familiar with. There’s an expert ready to take your inquiry 24/7 – very helpful in case of an emergency. For anything less urgent, you can also contact LifeLock by email, live chat, or through social media. LifeLock is very well-priced compared to other options, however prices do increase slightly after the first year. Although there’s no free trial available, there is a substantial 60-day money-back guarantee.

Identity Guard’s customer support is available over the phone from Monday to Saturday and aims to respond to email inquiries within two working days. When it comes to price, Identity Guard is one of the most affordable options on the market, with a low base price that doesn’t compromise on too many features. You won’t know it by visiting their website, but there’s a free 30-day trial you can access by getting in touch with Identity Guard directly.

So who’s the winner here – LifeLock or Identity Guard? IBM or Symantec? They both handle the basics very well, with all the essential monitoring and alerts you would expect from high quality identity theft protection providers. However, it’s Identity Guard that has the greater list of features, with its social insight report a particular highlight that shows how small changes to your online life will reduce your risk of identity theft. Meanwhile, getting LifeLock can grant you access to a wealth of extra internet security options that keep you safe from all kinds of threats. So, no matter which solution suits you best, you’ll be protected by a proven and reputable company.