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British Council IELTS Coach Reviews

British Council IELTS Coach Reviews

By Rayssa G.Rayssa G. Verified by Saskia H.Saskia H. Last updated: July 14, 2024User Reviews (0)
Overall
4/5
(4.5)
Features
(3.5)
Price
(4)
Customer Service
Pros
  • Exceptional teachers
  • Easy class cancellations
  • Unlimited live webinars
  • Intuitive platform
  • 14-day cancellation policy
Cons
  • Price
  • Non-refundable credits
  • No 24/7 customer support

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Just as renowned for its online English language courses, British Council also provides coaching for the IELTS test. The British Council IELTS Coach is the ideal platform for helping students achieve the best scores, as it is one of the co-creators of this important standardized test.

With prices starting at $175 for three months of access, the course has a flexible pricing structure based on credits used for classes. Plus, you can get a taster of the platform before jumping in with its 14-day cancellation policy.

Up to 30% off British Council IELTS Coach
Wait for one of British Council's regular discounts, and save up to 30% on the Lite or Intense plans.
Save Up to 30% on British Council IELTS Coach

Features

Features
# of languages
1
Language courses
Interactive games
Placement test
Audio
Videos
Live tutoring
Average duration of lessons
25-55 mins
Cultural context
Vocabulary
Grammar
Writing
Reading
Speaking
Listening

The British Council IELTS Coach program is perfect for language learners looking to achieve a high score on the test (of 7 or above). Its lessons, classes, and activities cover the listening, speaking, reading, and writing skills required for all test sections.

When picking classes, it’s possible to choose the subject, teacher, and skill focus. All classes have language-related activities to help students get used to the test format and question types.

The course is paid for with credits, and each plan comes with a set number of credits. A 55-minute group session costs one credit, while 25-minute private lessons cost two.

While group sessions aren’t as personalized as private ones, they are longer and cheaper. As such, they’re valuable for practicing the skills you’re already reasonably confident about.

Although classes cost credits, a subscription includes unlimited access to 25-minute live webinars (Live25s). These webinars focus on grammar and pronunciation, with some also presenting a general overview of the IELTS test structure.

There’s also the extra study section with several engaging short videos covering different English language learning topics. This added bonus is an excellent way to support your studies without spending credits.

Mock tests and writing practice

The mock tests are an essential feature for getting familiarized with the IELTS test and gaining confidence. They cover speaking, reading, and listening and are great for practicing test-taking techniques.

Additionally, you can book tutorials where you bring a piece of writing and receive feedback from an expert IELTS marker.

It’s important to remember that teachers aren’t allowed to give a score for mock tests, as only a full official IELTS test can provide a valid score. Still, they provide detailed individual feedback on areas that need improvement based on publicly available IELTS criteria.

Course structure

The starting point of your learning journey with the British Council IELTS Coach course is the personal needs analysis, a private 25-minute session where a teacher assesses your abilities.

The teacher provides feedback on where to improve, advises which classes to take, and directs you to useful resources on the platform. Once you know which skills require attention, you can select a module. Each module has six lessons and covers various topics.

We started with the ‘Listening: Looking into things’ module (which has several IELTS listening tasks across common test topics) and took a one-on-one class. Engaging activities that were helpful and well-structured were available before the live class. Unfortunately, to correct a wrong answer, you must go back to the beginning and redo the whole activity, which wastes a lot of time.

Conveniently, the activities are instantly graded, and there are also exercises to practice after the class, including multiple-choice, typing, linking, listening to audio, and recording pronunciation. Plus, the teacher provides valuable feedback on the students’ strengths and weaknesses.

Platforms

Platform support
Web app
Mobile optimized
macOS
Linux
Android
Windows
iOS

The platform may be web-based and not offer any desktop or mobile apps, but its mobile-optimized website works like a charm. The learning environment is intuitive and student-friendly, providing an engaging experience with both classes and activities.

Booking classes can be done anytime and is straightforward, especially when you follow British Council’s suggestions. All sections have a small summary, material to help you prepare for class, and a helpful progression bar that considers all the lessons you still need to complete.

Additionally, the dashboard clearly presents your overall progress and how far you are from your goals. We found this a welcome motivator, encouraging us every time we logged in to keep studying and improving our skills.

British Council IELTS Coach dashboard

The live classes are all conducted via Zoom, and teachers use its handy features, such as visual resources, to help students understand the material. These are then shared after class as PDFs.

More importantly, all the teachers we met were attentive and friendly, ensuring everyone felt comfortable and motivated. However, one thing that we found odd was that while our private lesson was recorded, the recording wasn’t shared with us. Considering that this would be a great way to revisit the concepts discussed during class, it would have made sense to have had access to it.

Pricing

Each of the three British Council IELTS Coach plans comes with a set amount of credits. These are used to book group classes, costing one credit, or private lessons, costing two. The initial personal analysis session also costs two credits. Unfortunately, it’s not possible to purchase additional credits as you can only get them in bundles, which isn’t always ideal.

The Express, Lite, and Intensive packages provide 10, 20, and 50 credits, respectively. The more credits you get, the cheaper they become. For instance, each credit costs $15.44 if you get a 50-credit bundle, which is 12% off the 10-credit bundle. That said, this means forking out $772 in one go. Still, the company regularly provides discounts of up to 30%.

Express
$175/unit
One-time payment
10 class credits
Access for 3 months
Personal needs analysis
Unlimited live webinars
55-min group classes
25-min private classes
Lite
$347/unit
One-time payment
20 class credits
Access for 3 months
Personal needs analysis
Unlimited live webinars
55-min group classes
25-min private classes
Intensive
$772/unit
One-time payment
50 class credits
Access for 3 months
Personal needs analysis
Unlimited live webinars
55-min group classes
25-min private classes

All plans provide access to the platform and unlimited live webinars for three months. Students lose all unused credits after this period, so it’s worth deciding how many classes you will take within this trimester and choosing the appropriate plan.

On the bright side, creating an account is free, allowing you to get a feel for the platform at zero cost. Credits used for classes are refunded to your account if you cancel more than 24 hours before the session. Plans also come with a 14-day cancellation period, but this only applies if you haven’t taken any classes yet.

Payment options
Visa
Mastercard
American Express
Discover
PayPal
Wire transfer
Check
Cryptocurrency

Customer service

Customer support
24/7
Live chat
Email
Phone
Community
FAQs
Video tutorials
Remote desktop
Blog
Facebook
Instagram
X
YouTube

For an English language learning service that’s on the expensive side, we had high hopes for customer support. We can say that British Council matched these expectations.

Although there isn’t 24/7 customer service, the company can be reached via email and live chat. We got in touch via email, and the team responded in under 24 hours. In addition to being fast, the agent took care of all our queries in an attentive and helpful way.

The company also provides an FAQ that shouldn’t be overlooked. However, finding reading material online can be difficult because British Council also provides English courses and IELTS tests. For example, googling information about the IELTS coach service was challenging, as most of the results we got were for the tests themselves.

Bottom line

Overall, the British Council IELTS Coach program is a premium service with a premium price tag. While classes can be expensive – especially the individual ones – its teachers are the creme de la creme.

We enjoyed the classes we attended and found the teachers to be helpful, attentive, and polite. The private lessons were particularly effective, allowing us to develop test-taking strategies and techniques. It’s a shame they are so short, though, as 25 minutes goes by in the blink of an eye. However, the unlimited free webinars are hugely beneficial and definitely worth attending.

British Council IELTS Coach prices are steep, and it’s unfortunate that its credits are non-refundable if they aren’t used within three months. Still, the class cancellation process is quite lenient, and the company provides significant discounts. Plus, if you decide the course is not for you before taking any classes, you can get your money back by canceling within 14 days.

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