Housecall Pro is the ideal all-in-one solution for home service businesses looking to streamline operations. With features like scheduling, dispatching, and invoicing, the platform simplifies business management, enhances communication, and boosts efficiency.
Priced affordably, it’s a great choice for service professionals, whether you’re managing a small team or a larger operation. Individual users can enjoy the platform’s numerous resources for as little as $49 per month, billed annually. There are price reductions of up to 30% with yearly billing, an exclusive 50% Best Reviews discount, and a 14-day free trial allowing users to test its capabilities to the max.
Up to 30% off Housecall Pro
Opt for one of the annual subscriptions and get a discount of up to 30% on your plan.
Housecall Pro is designed to simplify the complex task of running a home service business. Scheduling, dispatching, and invoicing features help business owners manage workflow seamlessly and automate manual processes. This saves time and effort, streamlining communication between owners, technicians, and customers.
Job scheduling
With Housecall Pro’s job scheduling, users can eliminate the hassle of organizing bookings manually. It’s easy to create new and recurring jobs and assign them to technicians, who receive alerts about upcoming jobs. The tool allows them to easily update their availability and mark work completed from the job location using the mobile app.
Another excellent advantage of Housecall Pro is that you can set up online bookings so customers can independently book the service at a time that suits them. In a neat calendar, you can preview all job details, manage time and location, and even view job payment status.
In short, the job scheduling tools are excellent for admins to assign new jobs, technicians to know the details of their next job, and clients to book the service they need. It’s a triple win!
Creating a new job
Job recurrence
Job scheduling
Dispatching
A recurring problem technicians may face is arriving at the customer’s location and finding they’re not at home. With Housecall Pro’s dispatching tools, it’s possible to set arrival windows and send automated ‘on my way’ texts, minimizing the chances of technicians wasting time.
It’s also not unheard of for the technician to be running late. So, it’s spot on that you can track their location with live GPS and give clients an estimated time for their arrival. Handling the dispatching features is easy, which is important for keeping managers, technicians, and clients in the loop about a job.
The employee chat also streamlines interaction within the team, minimizing miscommunication. Additionally, a real-time dispatch board allows you to have an overview of the team’s progress while performing work in the field, so you can simply rework the calendar if new opportunities, delays, or unpredictable events come up.
Arrival
Overview
Calendar
Invoicing and Payment Collection
Aligned with its goal of simplifying home service business management, Housecall Pro provides many invoicing capabilities. There are many resources available, like professional invoice templates, batch invoicing, and an online deposit collection.
You can quickly send customers digital invoices with a payment link and set payment reminders. It’s even possible to automate follow-ups on overdue invoices. Plus, you can see all invoices in a neat history breakdown.
The cherry on top is Housecall Pro’s simplified payment solution. The platform allows users to set up recurring payments and even provide customers with the option to tip. They can pay via credit card, bank transfer, check deposit, and more.
Overview
Details
Sending
Payments
Financing
Going the extra mile, you can provide your clients with consumer financing options, boosting the chances of closing more jobs and increasing your ticket size.
We highlight that it blew our minds how uncomplicated it is to manage invoicing and payments with the platform, especially considering these are usually daunting and time-consuming tasks.
Additional features
A time tracking system is the best way to learn how much time employees spend on travel or work. Using the mobile app, technicians can clock in and out with ease, and the logged time is displayed in timesheets along with other details, such as entry locations.
The reports dashboard shows the most important business metrics in real time. It provides immediate insights, including weekly revenue trends, technician performance, and job profitability.
Tracking
Entry
Report
Payments
Review
Sales
What’s more, numerous resources are designed to drive sales and the review management software helps improve ratings and reviews. There’s also a sales proposal tool that allows you to create captivating sales experiences to maximize revenue.
Mobile app
Due to the nature of this type of business, which requires mobile accessibility from anywhere, an easy-to-use mobile app is vital. We could tell Housecall Pro knows this well, as the apps for Android and iOS are intuitive to use while providing endless tools.
Managing the scheduling calendar is a delight due to the drag-and-drop system, dispatching the team is done with just a few taps, and the in-app chat allows for seamless communication. We felt like we were using a regular social media app dedicated to our own team. It’s even possible to create custom invoices directly from the app, as well as accept credit or debit cards using a mobile card reader.
Chat
Schedule
Integrations
Integrating Housecall Pro with Gusto allows you to seamlessly sync employees’ tracked hours for payroll prep. Seamless integration with Quickbooks is also available so you can have peace of mind knowing every expense is being accounted for.
These are just the tip of the iceberg, as Housecall Pro also integrates with several other platforms, including Mailchimp, Google Local Services, and Thumbtack. What’s more, even if you need to integrate an app that’s not natively included, the integration with Zapier is the perfect workaround. Still, keep in mind that Quickbooks and Zapier integrations are only available with the higher-tier pricing plan.
Pricing
In addition to being user-friendly and offering many time-saving features, Housecall Pro is also affordable compared to other products on the market. With the Basic plan, you can access scheduling, dispatching, and invoicing tools for as little as $49 per month, billed annually.
As usual, annual billing is cheaper in the long run, costing up to 30% less than monthly prices. The icing on the cake is that you can test-drive the platform using its 14-day free trial. Even better yet, the cherry on top is the 50% discount for your first two months. All you have to do is say the code BESTREVIEWS50 on the phone to the Housecall Pro team.
Just considering the features offered, the cheapest plan is equipped with virtually everything users may need. The catch is that if you’re running a service business, you most likely have a team, and Basic only allows access to one user. So, teams with up to five people should go for Essentials, which adds integration with Quickbooks and Zapier, employee GPS tracking, and other extra features. Larger teams should contact Housecall Pro to get a customized plan.
Regarding its refund policy, Housecall Pro may give your money back for the first 30 days of your subscription if you cancel it within this time period. However, keep in mind that you can only benefit from this guarantee if you were offered it upon signing up, which we found a bit tricky. A more straightforward and generally applicable money-back guarantee would be much more appreciated.
Customer service
Housecall Pro excels at serving its customers with several support channels: phone, live chat, and email. When we reached out via live chat, we instantly got a quick and helpful response. Agents are available on weekdays from 5 a.m. to 6 p.m. PST, on Saturday from 8 a.m. to 4 p.m., and on Sunday from 2 p.m. to 4 p.m.
We were also pleased that the comprehensive help center provided answers to other questions we had. Numerous help articles cover a wide range of subjects, including account settings, billing, and mobile app guidance. However, the company truly shines with its comprehensive learning space. This is where service providers can learn about marketing, hiring, and more with ebooks, articles, and video lessons.
What’s more, the company also actively shares insights, news, and tips on its Facebook, YouTube, Instagram, LinkedIn, and X accounts. However, customer support isn’t provided via these channels.
Bottom line
Overall, Housecall Pro is a powerful, user-friendly platform that simplifies home service business management, making it a valuable investment for service professionals. Aiming to enhance efficiency, the platform provides seamless job scheduling, real-time dispatching, automated invoicing, and diverse payment collection.
Housecall Pro also stands out for its affordability, numerous automation tools, and excellent mobile app functionalities. Plus, its third-party integrations make it a compelling solution for flying solo technicians and service business owners looking to manage their operations using a single platform.
Although the cheapest plan is limited to one user, for as little as $49 per month with annual billing, you can enjoy all scheduling, dispatching, and invoicing tools. There are discounts of up to 30% for annual billing, and it’s worth testing the platform for free for 14 days, as the refund policy is a bit tricky.
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